Legal
Privacy Policy
Last updated: 24 June 2025
Classic Music Events (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect, why, and how we keep it safe.
Information we collect
We collect the information you provide when you enquire or book with us, and limited technical information when you visit our website.
- Contact details: your name, email address and telephone number.
- Event details: your area or postal code, event date, venue and your music preferences.
- Message content: anything you choose to tell us in your enquiry.
- Technical data: anonymised analytics such as pages visited and device type, via cookies and similar technologies.
How we use your information
- To respond to your enquiry and prepare a personalised quote or proposal.
- To plan, coordinate and deliver the musical services you book.
- To recommend musicians who cover your area and calculate accurate travel costs.
- To improve our website and services through aggregated analytics.
- To send you relevant information about your booking. We do not sell your information.
Cookies and tracking
Our website uses cookies and analytics tools (which may include Google Analytics, Google Tag Manager, Google Ads and the Meta Pixel) to understand how visitors use the site and to measure our advertising. You can control cookies through your browser settings.
How we protect your information
We apply reasonable technical and organisational measures to safeguard your personal information against loss, misuse and unauthorised access. Our enquiry form is protected by reCAPTCHA and spam-prevention measures.
Sharing your information
We share your details only as needed to deliver your event — for example, with the specific musicians performing at your function — and with trusted service providers who help us operate (such as email and analytics providers). We require them to protect your information.
Your rights
- Request access to the personal information we hold about you.
- Request that we correct or update your information.
- Request that we delete your information, subject to legal retention requirements.
- Object to direct marketing at any time.
Contact us
To exercise any of your rights or for any privacy query, contact us using the details on our Contact page. We will respond as promptly as reasonably possible.